jeta91 Privacy Policy
— Your Data, Our Responsibility

When you interact with the jeta91 platform — whether by creating an account, making a deposit, placing a bet, or contacting customer support — we collect certain categories of personal information. This section explains what we collect and the circumstances in which each category arises.

1.1 Information You Provide Directly

• Registration data: Full name, date of birth, gender, email address, and mobile phone number (including bKash- or Nagad-registered numbers) provided when creating a jeta91 account.
• Identity verification (KYC) documents: Copies of government-issued identification such as a National Identity Card (NID), passport, or driving licence, submitted as part of the Know Your Customer verification process.
• Payment information: Mobile banking account references (bKash, Nagad, Rocket, Upay), bank account details, and card information (Visa, Mastercard) used to deposit or withdraw funds. Full card numbers are never stored on jeta91 servers — they are handled by PCI-DSS-compliant payment processors.
• Communications: Messages, emails, live chat transcripts, and any supporting attachments you send to the jeta91 customer support team.
• Responsible gaming declarations: Self-exclusion requests, deposit limit settings, time-out preferences, and any information submitted via the responsible gaming tools on the platform.

1.2 Information Collected Automatically

• Device and browser data: IP address, device type, operating system, browser version, and screen resolution collected automatically when you access the jeta91 website.
• Session and usage data: Pages visited, time spent on each page, games played, bet amounts, win/loss history, session start and end times, and navigation paths within the platform.
• Geolocation data: Approximate geographic location derived from IP address, used to comply with jurisdictional access controls.
• Cookie and tracking data: Session identifiers, authentication tokens, and anonymous analytics identifiers set by jeta91's own cookies. See Section 4 for full cookie details.

1.3 Information from Third Parties

In limited circumstances, jeta91 may receive personal data about you from third-party sources, including identity verification providers used for KYC checks, payment processing partners (bKash, Nagad, Rocket, banking networks), and fraud prevention services. Data received from third parties is handled with the same level of care as data collected directly from you and is used only for the purposes set out in this Privacy Policy.

jeta91 uses the personal data it collects for specific, legitimate purposes directly related to operating a safe, compliant, and enjoyable online casino and sports betting platform for players in Bangladesh. We do not use personal data for any purpose incompatible with those stated below.

jeta91 will not use your personal data for automated decision-making that produces legal or similarly significant effects without human oversight, except where required by anti-fraud or AML obligations. Where automated processes are used to flag unusual account activity, a member of the jeta91 compliance team will review any resulting account action before it is applied.

jeta91 does not sell, rent, or otherwise transfer your personal data to third parties for their own commercial purposes. We share personal data only in the limited circumstances described below, and only with parties who are required to handle that data in accordance with appropriate data protection standards.

3.1 Service Providers and Technology Partners

jeta91 works with trusted third-party service providers to operate the platform. These include payment processors (bKash, Nagad, Rocket, Upay, Visa, Mastercard, SureCash), identity and KYC verification providers, game content studios (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, and others), cloud hosting providers, and customer support software vendors. Each service provider receives only the minimum personal data necessary to perform their contracted service and is bound by data processing agreements that prohibit use of your data for any other purpose.

3.2 Legal and Regulatory Disclosures

jeta91 may disclose personal data to law enforcement authorities, financial regulators, or other government bodies in Bangladesh when required to do so by a valid legal request, court order, or applicable law. We will, where permitted, notify affected players of such disclosures. jeta91 also cooperates fully with lawful investigations into financial crime, money laundering, underage gambling, and match-fixing.

3.3 Business Transfers

In the event of a merger, acquisition, or sale of substantially all of jeta91's assets, personal data held by the platform may be transferred to the successor entity as part of that transaction. Affected players will be notified of any change in data controller and given the opportunity to close their account if they do not consent to the transfer.

3.4 What We Do Not Share

• We do not share your personal data with third-party advertisers or ad networks.
• We do not share your KYC documents or payment details with other players or the general public.
• We do not share your gaming history or betting activity with your family members, employer, or any other private individual.
• We do not sell data profiles to data brokers or market research companies.

jeta91 uses cookies and similar technologies to deliver a functional, personalised, and secure platform experience. This section explains the types of cookies we use, their purposes, and how you can manage your cookie preferences.

jeta91 does not use third-party advertising cookies or cross-site tracking technologies. Analytics cookies used on the platform are configured to anonymise IP addresses before any data is stored, so individual players cannot be identified from analytics records alone.

You can manage cookie settings through your browser's privacy controls. Please note that disabling functional or analytics cookies will not prevent you from using the core jeta91 platform, but may limit certain personalisation features. Disabling strictly necessary cookies will prevent the platform from operating correctly and may result in you being unable to log in or access your account.

jeta91 implements a range of technical and organisational security measures to protect personal data against unauthorised access, disclosure, alteration, or destruction. The following measures are in place across the platform:

• 256-bit SSL/TLS encryption on all data in transit between player devices and jeta91 servers.
• Encrypted storage of sensitive personal data, including KYC documents and payment references, at rest on jeta91's infrastructure.
• Access controls: Strict role-based access controls ensure that jeta91 staff can only access the minimum personal data necessary to perform their specific job function. Access logs are maintained and reviewed regularly.
• Password security: Player passwords are stored as salted cryptographic hashes — jeta91 staff cannot view or recover your plain-text password under any circumstances.
• Two-factor authentication (2FA): Optional 2FA is available to all registered players to add an extra layer of security to their account login.
• Regular security audits: jeta91's platform undergoes periodic security assessments to identify and address potential vulnerabilities before they can be exploited.
• Incident response: In the event of a data breach that poses a risk to players, jeta91 will notify affected players without undue delay and take immediate steps to contain and remediate the incident.

While jeta91 takes all reasonable precautions to safeguard your data, no internet-based platform can guarantee absolute security against all possible threats. Players are encouraged to use strong, unique passwords for their jeta91 account, to never share login credentials with anyone, and to contact [email protected] immediately if they suspect unauthorised access to their account.

jeta91 retains personal data only for as long as it is necessary for the purposes for which it was collected, or as required to comply with applicable legal, regulatory, or contractual obligations. The following retention schedule applies:

Once the applicable retention period expires, personal data is securely deleted or anonymised so that it can no longer be linked back to any individual player. Where data must be retained beyond the standard period due to an ongoing legal dispute, regulatory investigation, or law enforcement request, jeta91 will retain only the minimum data necessary for that specific purpose.

As a jeta91 player, you have the following rights in relation to your personal data. To exercise any of these rights, contact the jeta91 data protection team at [email protected] with your full name, registered email address, and a description of your request. jeta91 will respond within a reasonable timeframe and will never charge a fee for handling a good-faith privacy request.

• Right of Access: You have the right to request a copy of the personal data jeta91 holds about you, including your account details, KYC verification status, transaction history, and gaming activity logs.
• Right to Rectification: If any personal data jeta91 holds about you is inaccurate or incomplete, you have the right to request that it be corrected or updated without undue delay.
• Right to Erasure: In certain circumstances — such as when data is no longer necessary for its original purpose and there is no overriding legal obligation to retain it — you may request that jeta91 delete your personal data. Note that jeta91 may be required to retain certain data (e.g., transaction records and KYC documents) even after account closure in order to comply with AML and regulatory obligations.
• Right to Restriction of Processing: You may request that jeta91 restrict the processing of your personal data in certain situations, such as while a dispute about data accuracy is being resolved.
• Right to Data Portability: Where technically feasible and applicable, you may request that jeta91 provide your personal data in a structured, machine-readable format so that it can be transferred to another service provider.
• Right to Object: You may object to the processing of your personal data for marketing purposes or for purposes based on legitimate interests. Where you object to marketing, jeta91 will cease all marketing communications immediately.
• Right to Withdraw Consent: Where jeta91 processes your personal data on the basis of your consent (e.g., for marketing communications), you may withdraw that consent at any time without affecting the lawfulness of processing that occurred prior to withdrawal.

jeta91 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, platform features, or applicable legal requirements. When material changes are made, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered players by email or via an in-platform notification.

Players are encouraged to review this Privacy Policy periodically to stay informed about how jeta91 protects their personal data. Continued use of the jeta91 platform following publication of an updated Privacy Policy constitutes acceptance of the revised terms.

If you have any questions, concerns, or requests regarding this Privacy Policy or the way jeta91 handles your personal data, please contact our support team using the details below. All privacy-related correspondence is treated with strict confidentiality and will be handled by a designated team member.

This Privacy Policy applies exclusively to data collected and processed by the jeta91 platform. It does not apply to third-party websites, payment provider applications (such as the bKash or Nagad apps), or game studio portals that may be accessible from or referenced on the jeta91 platform. Players should review the privacy policies of those third parties separately.